7c444's Privacy Policy
Protecting the privacy of your personal information is our top priority. Read this policy to learn how we collect, store, and protect your data.
Introduction & Scope
1 About This Policy
7c444 (referred to hereinafter as "we", "us", or "the platform") operates a secure online betting and casino service for users in Bangladesh. This privacy policy ("Policy") describes how we collect your personal information, how we use it, with whom we share it, and how we keep it secure.
By using 7c444's website, services, or any digital channel, you will be considered to have given your consent to the terms of this Policy. If you do not agree with any terms of this Policy, please refrain from using our services.
This Policy applies only to individuals aged 21 (twenty-one) years or older who are registered members using services on 7c444.
What Information We Collect
2 Information You Provide Directly
When you provide information to us directly, it may include:
- Full name and date of birth
- Email address and mobile number
- Payment-related information (bKash, Nagad, Rocket, Upay or bank account details)
- Documents submitted for identity verification (national ID card, passport)
- Communication content provided via live chat or email
3 Automatically Collected Information
When you visit our platform, the following information may be collected automatically:
- IP address and device type
- Browser type, version, and settings
- Operating system information
- Pages visited and session duration
- Information collected through cookies and similar tracking technologies
- Betting and gaming activity history
Purpose of Data Use
4 Why We Use Your Information
7c444 may use the information collected about you for the following purposes:
- Account management: To create, verify, and maintain your account.
- Financial transaction processing: To complete deposit and withdrawal requests quickly and securely.
- Identity verification: To comply with KYC (Know Your Customer) requirements to prevent fraud and illegal activity.
- Customer support: To respond to your complaints, inquiries, and requests.
- Security and fraud prevention: To detect unusual activity on accounts.
- Service improvement: To enhance user experience and the quality of the platform.
- Responsible gaming: To identify gambling-related addiction or risky behavior and provide appropriate support.
- Legal compliance: To comply with applicable laws and regulations.
Cookies & Tracking Technologies
5 About the Use of Cookies
7c444 uses cookies and similar tracking technologies to improve your browsing experience and ensure the platform functions properly. Cookies are small data files stored on your device.
We use the following types of cookies:
- Essential cookies: Without these, the core functionality of the platform cannot operate. These cookies are necessary to maintain login sessions and ensure security.
- Functional cookies: Help remember your preferences, language, and settings.
- Analytical cookies: Collect aggregate and anonymous data to understand how the platform is used.
You can control or reject cookies by changing your browser settings, though this may affect some functionality of the platform.
Sharing Information with Third Parties
6 When and With Whom Information Is Shared
7c444 does not sell or rent your personal information. However, limited information may be shared with third parties in the following circumstances:
- Payment providers: Necessary information is shared with bKash, Nagad, Rocket, Upay, or relevant banks to complete financial transactions.
- Technology service providers: Software and infrastructure service providers that assist in operating the platform may access limited information under strict confidentiality agreements.
- Identity verification services: Identity verification organizations as part of the KYC process.
- Legal authorities: Relevant authorities in response to a valid legal order or court ruling.
- Fraud prevention: Relevant organizations to detect and prevent fraudulent activity.
Outside of the above cases, 7c444 does not disclose any information about you to third parties.
Data Security Measures
7 Technical Security
To ensure the security of your information, 7c444 takes the following technical measures:
- All data transmission is secured using SSL (Secure Socket Layer) encryption technology.
- Sensitive information is stored in encrypted form on secure servers.
- Regular security audits and vulnerability assessments are conducted.
- Two-factor authentication is used to prevent unauthorized access to accounts.
8 Organizational Security
Alongside technology, we also ensure security at the organizational level:
- Only authorized staff can access personal information on a need-to-know basis.
- Staff are regularly trained on data protection and privacy.
- Strict confidentiality agreements are maintained with third parties.
- If a data breach occurs, it is quickly identified and remedied.
Data Retention & Deletion Policy
9 How Long Information Is Stored
7c444 retains your personal information only for as long as it is necessary to fulfill the purpose for which it was collected, or as required to comply with applicable laws or regulations.
- Active account information: Complete information is retained for as long as the account remains active.
- Closed account information: Even after an account is closed, information may be retained for a specified period for legal and audit purposes.
- Financial transaction records: Retained for the period required to comply with financial regulations.
- Customer support communications: Retained for a reasonable period for service improvement and dispute resolution.
Once the designated retention period ends, your information is securely and permanently deleted or anonymized so that it can no longer be linked to any individual.
Your Data Rights
10 What Rights You Have
As a user of 7c444, you have the following rights over your own personal information:
- Right to access: You may request to know what information we hold about you.
- Right to correction: If there is any error in your stored information, you may request that it be corrected.
- Right to deletion: In certain circumstances, you may request that your information be deleted, provided there are no legal or contractual obligations preventing this.
- Right to object to processing: You may object to the use of your information for specific purposes.
- Right to data portability: In certain cases, you may request your information in a structured, readable format.
To exercise any of the above rights, please contact our support team. We provide 24/7 support in accordance with Bangladesh Standard Time (BST, UTC+6).
Protection of Minors
11 Age Verification & Child Protection
7c444 strictly prohibits minors from registering an account or using the service. Our service is only for individuals aged 21 (twenty-one) years or older.
We do not knowingly collect any personal information from minors. If it comes to our attention that a minor has used our platform or provided information, that account will be immediately closed and the relevant information deleted.
Submission of a national ID card or other government-issued ID is mandatory in the KYC process for age verification.
Changes to This Policy
12 Regarding Changes to This Policy
7c444 may review and update this privacy policy as needed. If any significant changes are made, we will:
- Publish the new version on this page and note the date of the update.
- Notify registered users via email or through a notice on the platform.
Continuing to use the platform after a policy change will be considered as your consent to the new policy. You are advised to visit this page regularly to stay informed about updates.
13 Applicable Law & Jurisdiction
This privacy policy is governed by applicable law. Any disputes relating to this Policy will be resolved within the jurisdiction of the relevant authorities.
7c444 operates as a secure and reliable platform and is committed to ensuring the highest level of protection for user information at all times. By ensuring SSL encryption and fair play, we strive to earn your trust.
Contact Us
For any questions, concerns, or requests regarding the privacy policy, please contact our support team.
Email: [email protected]
Live Chat: Available 24/7 — in both Bengali and English
After receiving your data protection request, we will do our best to respond as quickly as possible. For more information, visit our FAQ page or read About Us.